REDVEY UNIVERSITY · PROFESSIONAL PROGRAM
Tourism
Program Overview
Tourism is a major global industry and an important influence on the world economy. The program is designed to provide knowledge of tourism and travel, tourists’ needs and expectations, and customer satisfaction, while preparing learners for work in the sector.
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Program Content
Program content
The program addresses the following points and themes:
- Introduction to tourism and its types
- Tourism countries, their capitals and the language of tourism
- How to book an airline ticket
- Hotel reservations
- How to book a hotel online
- Types of hotel rooms
- Airport-to-hotel transfers and booking method
- How to book a full trip for a customer
- How to book a hotel professionally
- Organizing a full tour
- How to send an email to a hotel
- Qualities of a successful employee
- How to write a complete tourism program and send it to a customer